Privacy Policy

Introduction

Supplement Snap is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect the following types of information:

• Account information: name, email address, and password when you create an account
• Project data: project names, property addresses, and capture metadata
• Uploaded content: photos, field notes, voice recordings, and damage documentation
• Billing information: payment details processed securely through Stripe (we do not store your card numbers)
• Usage data: general information about how you interact with the platform

How We Use Your Information

We use your information to:

• Provide and maintain the Supplement Snap platform
• Generate supplement documentation and reports
• Process payments and manage subscriptions
• Send transactional emails such as password resets and report deliveries
• Improve the product and user experience
• Communicate important updates about the service

How Data Is Stored

Your data is stored securely using industry-standard practices. Account data and project information are stored in Supabase, a managed PostgreSQL database with encryption at rest. Uploaded images are stored in Supabase Storage with secure access controls.

We retain your data for as long as your account is active. Upon account deletion, your data will be permanently removed within 30 days.

Third-Party Services

We use the following third-party services to operate the platform:

• Supabase: database, authentication, and file storage
• Stripe: payment processing and subscription management
• Resend: transactional email delivery
• Anthropic (Claude): AI-powered supplement draft generation
• Vercel: application hosting

Each of these services has its own privacy policy governing how they handle data.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Export your project data
• Opt out of non-essential communications

Cookies

Supplement Snap uses essential cookies for authentication and session management. We do not use advertising or tracking cookies.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance.

Contact

For privacy-related questions or requests, contact us at privacy@supplementsnap.com.